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State-of-the-Art Equipment |
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| Our equipment consists of
state-of-the-art snack, beverage and
food vending machines designed by
leading manufacturers such as Crane
National Vendors, Dixie Narco, Vendo and
Royal. |
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| Our snack and coffee machines are
equipped with the latest Sure-Vend
guaranteed product delivery systems. |
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| This unique infrared
technology detects
whether the vended
product has dropped,
guaranteeing that our
customers either receive
their product selected,
or the vending machine
automatically returns
the customer’s money. |
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| First Class Vending
is also consistently
testing new ways to
improve customer service
at the point-of-sale
during vending machine
transactions, including
cashless payment systems
such as credit and debit
card readers. |
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Harnessing technology to enhance customer service
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As a technology pioneer in the vending
industry, First Class Vending invests
significant financial and human capital
into harnessing leading edge software
and hardware systems that provide
item-level merchandising, complete cash
accountability, inventory control,
vended food tracking and forecasting,
taxes, commissions and financial
analysis. |
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Utilizing sophisticated handheld
computers, each First Class Vending
route driver electronically downloads
all sales, inventory and cash accounting
data from each vending machine. The data
collected from each client site visit
includes exact product sales (i.e. how
many Baked Lays Potato chips sold over
the last day, week or month). In
addition, we closely monitor the exact
amount of coins and bills collected from
each service visit.
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Ensuring the products we deliver are the products your employees want |
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From an item-level merchandising
perspective, First Class Vending
utilizes this data to ensure desirable
and popular selling products are stocked
in each of its vending machines. Thus, a
unique product “plan-o-gram” or
customized menu program can be designed
and implemented for each client. |
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Tracking products from the time they arrive in our facility through to the |
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final point of sale |
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Our handheld computers that monitor our
vending machines link into our back
office database which allows First Class
Vending to maintain “just in time”
inventory levels in its distribution
center, so our clients receive the
freshest products available. In
addition, our system tracks maintenance
of the vending machines which means less
downtime and fewer inconveniences for
you. |
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At any given moment, our operations
managers have total visibility into our
master distribution center and vending
machine inventory. Inventory visibility
equals better decisions, faster - which
keeps our vending machines stocked with
the freshest foods at their peak of
flavor and, most importantly, our
clients happy. |
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